A predictable process, zero surprises
Two tracks: the full project process for software and websites, and a fast service track for breakdowns.
Project track — software and websites
Initial conversation
A free, no-commitment conversation about the problem and the goal. No jargon, no sales pressure.
You get: an initial read on feasibility and whether the project makes sense.
Requirements analysis
We pin down scope, priorities and constraints. For bigger projects — a workshop or a series of short calls.
You get: written requirements and success criteria.
Scope & proposal
I propose the approach, timeline and budget. Larger work is split into stages with separate estimates.
You get: a written proposal with scope and a cost range.
Design & architecture
I design the system structure, data model and key flows. For websites — also the layout and visual direction.
You get: an architecture and design to approve before any code is written.
Implementation
I build in stages with regular clickable releases. You see progress in a working product, not in reports.
You get: access to a test environment and the repository.
Testing & quality
Automated and manual tests, a security-configuration review, performance and accessibility fixes.
You get: a test report and a list of checks performed.
Deployment
I set up the production environment, domains, monitoring and backups. Zero-downtime where possible.
You get: a working product and deployment documentation.
Maintenance & growth
After launch: monitoring, fixes and new features. The support arrangement is agreed explicitly — from ad-hoc to ongoing.
You get: clear post-launch support terms.
Service track — breakdowns and support
For service requests time matters most, so the process is shorter and maximally concrete.
- 01
Describe the problem
By phone, email or the form — in your own words, no terminology needed.
- 02
Diagnosis
Remote first; when needed, we schedule a visit. Before anything costs money, you know why.
- 03
Repair
Repair, configuration or replacement — after you approve the scope and cost.
- 04
Verification
We check together that everything works — including things related to the fault.
- 05
Recommendations
You get a short summary: what I did and what is worth doing so the problem does not come back.
Sound reasonable?
This is what working with me actually looks like. Try it on your project or your first service request.
- Phone
- +48 573 021 012